Welcome to Walser Toyota

Excellent customer service. The agent made sure that I maximized my visit and did not have to pay for unnecessary tests.

The mechanics were very thorough and explained everything verbally and in the video. I’m confident that our car is fully maintained.

Thomas was an excellent help. I have no complaints. Thank you! Will come back for more service!

THANK YOU for the great buying experience. Staff was helpful, giving, knowledgeable, friendly and generous. I was disappointed that the car I bought definitely had a second key fob but they couldn't find it and despite my texts and in-person visit to ask about the fob, they neither found the key fob nor got back to me to say they were looking for it. It's a $300 thing. And, the "Needs Maintenance Soon" light came on after 1,000 miles of me driving the car, which seems to indicate the car's oil was not changed before giving it to me. I thought the service record implied the oil was changed, but I must be mistaken. No big deal. I could be wrong. When buying a car from a dealer rather than a private party, there is willingness to pay a little more for little amenities, and I feel they were provided to me (licensing, putting the plates on, coaching with driving a hybrid, setup with syncing my phone to the car's Bluetooth and taking time to answer questions). I want to fully insist, the staff is incredibly great, I will recommend Walser and I love, love, love the car they custom identified for me based on their awesome listening, experience, intelligence and going above and beyond expectations.

My dealer rep, Kevin Dah was so outstanding and easy to deal with, will always go back

Your service department botched my repair appointment badly. Made an appointment and didn’t order the part. When I came in fo appointment service person immediately went to manager and discussed my appointment. Instead of telling me that they didn’t order the radiator they sent me home and I had to hear that they hadn’t ordered the part at the end of the night. Had to drive back down to retrieve my car. Called back the next day & left message canceling order of part and appointment. Still got messages from service department the next week saying part was in. Left message AGAIN canceling part & appointment. Then got another call the day of/after my twice cancelled appointment asking me to come in/reschedule. Very poor service and annoying lack of follow through

I loved how we were able to browse around without any pressure from sales personnel. Once we had a vehicle we wanted to look at it was easy to connect with a sales person. We had Wes S and I couldn’t have been happier with the experience with him. Will be back to Walser for the next vehicle.

Tom Kennedy is a straight arrow! We have purchased 3 vehicles from him over the past 12 years.

Clean and bright showroom Off to a slow start when scheduled appointment time on phone and call came 30 min late

I just completed setting up my second lease with Nnadozie Emelike. He is very easy to work with and makes the process easy and smooth. No complaints!!

Oscar Bastian was great to work with and gave us several vehicle options which was greatly appreciated. If you are looking for your next Toyota, Oscar is the guy to see!.

Cristina was amazing and very helpful with all the questions we had and the services was great…

I love my service at Walser Toyota. I have one big complaint. I think it is wrong that I have to purchase the Toyota app to work my auto start on my key fob. That just isn’t right.

It was a "xxxx show" getting my vehicle taken care of. It was supposed to be done in 1 day and it was in the ship for 4 days. I was receiving messages that the parts were in and then went there and the parts were NOT in. I worked with Dan and he understood why I was upset and said that should not of happened. Other than this last visit I have had good service in the past.

Excellent service and communication. Correct diagnosis and correction of difficult problem. Appreciated the comprehensive nature of their assessment.

I decided to wait for car, was told 1.5 hours. After 2 hours checked with tech and they told me another 15-20 minutes. Instead it was another 45 minutes for total of 2.75 hours. Did not appreciate not being communicated when it was known that it would take longer. I missed important meeting at work due to this.

I recently visited Walser Toyota in Bloomington, MN for car maintenance, and I couldn’t be more impressed! The facility was clean, creating a welcoming and professional atmosphere. While waiting, I enjoyed their selection of complimentary drinks—definitely a nice touch. What truly stood out was the exceptional service from my advisor, Bryon Wong. He provided clear, knowledgeable advice, ensuring I understood every step of the process and recommending only what was necessary. His honesty and expertise made me feel confident in my choices. Overall, a top-notch experience. I highly recommend Walser Toyota in Bloomington, MN for anyone looking for quality service and expert guidance. I’ll definitely be returning.

$45 to change an air filter is quite high. Felt like you were looking for places to raise the invoice price. I'll be taking your recommendation less often in the future due to way you sneak in labor rates. Changing those filters is 2-5 min each. It seems that every time i interact with Walser, you try to take advantage.

I was so impressed with the service team and Emily! Thank you everyone for everything

We had been looking for a few weeks for just the right Tacoma. Found a great candidate at Walser Bloomington Toyota. Nabiil was straight forward and knowledgeable about answering all of our questions. Our trade in deal was what we were looking for. They don't haggle on price but our deal was very good. I will put them at the top of my list when I look for my next one.

If you need help with an out of state purchase, look up Michael Ryan. From the deposit we put down to the delivery of our new wind chill white Grand Highlander, Michael communicated the whole way to keep us informed of the process. We were on a tight schedule and Walser came thru to meet our needs. The vehicle came in exactly like we wanted and we happy customers.

If not for the excellent and consistent assistance from Kamryn Bunkholt at Walzer Toyota I would not be the proud owner of a RAV4 Hybred. She deserves a raise.

Polite...professional...punctual...friendly . . . knowledgeable...prepared ...thorough...thoughtful..prepared...fair...amicable...punctual...smart...conscientious...open-minded

Salesman was top notch. Although vehicle price and trade allowance was not negotiable... both were fair. Process was very easy and expedient. My pushback on loan rate and lack of a 2nd key fob were quickly solved. I only had to deal with one person, and no high pressure or shady sales tactics.

Great experience. Our salesman Michael went all out. He was patient, explained everything thoroughly, and was just all around a great guy. Will be coming here again for any future car buys, Thanks Michael!