I came in knowing exactly which car I wanted, a 2016 Mazda CX-5 Touring with Navigation that I had researched online. When I came in and test-drove the vehicle I noticed it was missing the navigation feature that was mentioned in the online car description (both in the title of the car listing as well as in the detailed description) when I asked about this, the sales person and manager said that they thought this only meant that it was equipped to handle it not that it came with it. I said that none of the other descriptions had this and they are all equipped. I bought the car and did more research online afterwards and discovered it definitely should have come with the navigation feature fully equipped if it listed it in the description. I reached back out to my sales person to ask them to please look into this further and if I could bring the car in to get the missing Navigation SD card. I have never heard back from the sales person at all. I feel like I was tricked into leaving without a feature the car was advertised to have.

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great services and follow up by Dan, keep up the honest way of doing business!!

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I want to Thank the Walser Team and Mr. Bob "Spike" Spicer for their courteous service with finding a newer car, financing. I have a customer since 2011 and have always had wonderful customer service with them. I would recommend that if you a looking for a reliable car Walser and Toyota are a good match. Thank you

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"Spike" was great when helping my husband and I finance a car! We called ahead of time and the process was very smooth! He followed up with an e-mail to make sure everything was going well! He is a very nice person and has a great personality!

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Spike was very friendly and helped me find a great used car!

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Thank you Michael Semahge for such a wonderful experience at Walser Toyota. The process from start to finish was seamless in purchasing my new Toyota Tundra. The Culture, Environment and Experience at Walser Toyota is taking things to the next level. You have a great team surrounding you; I was able to observe that your teammates have your back. Really, appreciate that. Thank you again Michael and team.

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I recently had to buy a new vehicle after my previous toyota was totaled. I looked around online a LOT before making an appointment at Walser. I was scheduled to work with Rodger Gibson, he was hands down the BEST car salesman I have worked with, ever! He was informative without being pushy, kind without seeming fake. I honestly felt like I was working with a long time friend. He didn't push other vehicles I wasn't interested in and respected my price range. I would reccomend this dealership, and Rodger in particular, to any friend or family member without hesitation.

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I purchased a Pruis from Walser Toyota this past weekend and even though it was a very busy Saturday I received excellent attention from Kirk. The process was easy and Kirk was exceptional in his attention to detail and provided with the perfect amount of information to get me on the road. I LOVE the car and look forward to working with Walser in the future. Thanks again Walser and Kirk!!

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Great laid back experience. Loved the lifetime powertrain warranty. The whole process took less than half the time it has at other dealerships.

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Refreshing experience overall. Josh help me find the exact car that fit my needs. He was very knowledgeable and kept the experience light. Happy to have purchased my car from here.

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