Customer Testimonials

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Google Feb 4, 2023

(Translated by Google) Great experience buying another vehicle whit Antonio at Walser Toyota. For the 4th vehicle and took excellent care of my business! Highly recommend it. And he also speaks Spanish and that makes me feel trustworthy and he explains the whole process to me. (Original) Great experience buying another vehicle whit Antonio at Walser Toyota. For the 4th vehicle and took excellent care of my business! Highly recommend it. Y también habla español y eso me hace sentir confiable y me explica todo el proceso .

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Google Feb 2, 2023

Kela Smith helped me find just the Tacoma I was looking for. He was very attentive, listened carefully, and fulfilled all my requirements quickly and accurately. He helped me work through different scenarios and helped me get the best vehicle for my money. Can't recommend enough!

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Google Feb 1, 2023

I recently purchased a Highlander Hybrid with Brad K. at Walser and can’t say enough about what a great experience it was. Brad made the process so easy and I appreciated how thorough he was. It made the whole car buying experience great! Everyone at Walser was fantastic and I am glad that I chose Walser when looking for a new car!

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Google Feb 1, 2023

Loved the free Lyft ride home and back instead of waiting there for 3 hours!

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Google Jan 31, 2023

Our families had a warm welcome and great hospitality from Jason and Luke as well as our long term specialist, Kevin. Kevin is always a person for us to reach out with our previous 6-7 vehicles purchase for the last 10years which he often tried his best to accommodate our request and made the whole transaction went through smoothly without any pressure. Luke treated us well as a loyal customer with great deal for the trade-in comparing to other local dealers which a pleasant experience. Kudos to Walser Toyota team for always leaving us a good feeling for returning back.

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Google Jan 28, 2023

I had great experience at Walser Toyota Bloomington buying my new car. Salesperson Farhan was helpful and answering all the questions I had. Thank you Farhan.

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Google Jan 28, 2023

I have always had great service from the service team when bringing my vehicles in. Very courteous and efficient.

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Google Jan 25, 2023

Roger, Dante, and Michael truly are a cut above the rest. I knew what class of car I wanted but wanted to test drive a few different makes and models to find the one that's perfect for me. They day I spent with them made me feel a bit like Goldilocks; "this one's too stiff, this one's too unresponsive, but this one's just right," and I was treated with such care and patience. I can't recommend stopping by this dealership and working with Roger, Dante, and Michael enough!

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Google Jan 24, 2023

These guys are incredible!!!!! Jorge I thank you for assisting me with everything for my Rav4 the walser toyota was my second time purchasing a car.

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Google Jan 24, 2023

I have purchased two new cars from them they are helpful friendly and up front about prices. Gave a wonderful trade in for my cars.

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Google Jan 22, 2023

Joel Bittner is always helpful, informative, attentive and has great communication throughout the process. We have bought from him over many years and will continue to do so!

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Google Jan 21, 2023

Just purchased a new 2023 Highlander from Confidence, and he was amazing. He did a great job walking us through the process and was very patient in answering all our questions. Seriously, ask for Confidence if you're looking to buy a Toyota at Walser.

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Google Jan 20, 2023

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Google Jan 20, 2023

They're loud is an actual parking structure that keeps you out of the elements while shopping for vehicles

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Google Jan 18, 2023

Wes Schurter Went the extra mile to find a car for me when I was in a jam and working with Tom Kennedy as well was perfect . Thanks to both Wes and Tom .

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Google Jan 18, 2023

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Google Jan 18, 2023

Chris Rogers has been one of the best Customer Specialist I have worked with. He went the extra mile in providing communication, data, and recommendations for my purchase of a new vehicle. He has expert knowledge is the process of purchasing a new vehicle from timeline, pricing, and much more. 110% recommend Chris Rogers if you plan to buy a new vehicle in 2023.

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Google Jan 17, 2023

We had a great experience buying our vehicle through Walser Toyota. Lance Needham was very patient and helped us through the search and answered all questions we had. Their service throughout the process was excellent.

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Google Jan 16, 2023

😊😊😊

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Google Jan 15, 2023

I had the best experience buying my 2023 Highlander. Thomas Kennedy was OUTSTANDING! Very knowledgeable and very friendly. He made the experience enjoyable. He takes the time to educate you and make sure you feel comfortable with your decisions and when you’re spending that kind of money that’s super important. Highly recommend!

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Google Jan 15, 2023

Daniel is very patient and professional. I just got my new car with his help.

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Google Jan 13, 2023

Kevin Danh was excellent: professional, prompt and courteous. Thank you.

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Google Jan 12, 2023

My friends bought 2 SUVs.the manager is Awesome

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Google Jan 7, 2023

Great experience overall! Our salesperson Jacob Moore was awesome! Very customer focused, friendly, knowledgeable and patient. I recommend that if you go to Walser, ask for Jacob Moore!

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Google Jan 5, 2023

I have nothing but good things to say about our experience at Walser! We purchased a 2023 4Runner and cannot be happier with the car. We initially came in with a few baselines but mainly an open mind on vehicle specifics, and our customer specialist Michelle went above and beyond to meet and exceed all of our expectations. She was polite, accommodating, knowledgeable, and really made us feel comfortable in our purchase. We had been intending to buy a new car for awhile, but were dragging our feet based on past experiences we’d had with other dealerships. Our experience at ...

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Google Jan 5, 2023

Purchased a BMW at Walden with the help of Michelle and Adam! Great communication and streamlined process. I’ve dealt with a ton of dealerships in the past and I can say the service they offered even with being out of state was incredible. Thanks again!!!

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Google Jan 4, 2023

No complaints. Excellent service

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Google Jan 3, 2023

The service tech was very knowlegeble and personable. Despite it being a busy service day, I was treated as if I was the only person he helped that day.

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Google Jan 1, 2023

Awesome customer service and professionalism from Walser Toyota Bloomington team, esp. Nate Peterson, Customer Relations Manager!! I had the pleasure of working with Nate to get some additional documentation for registering my car with DVS. Nate is very knowledgeable and helpful. He understood what was specifically needed and emailed me the scanned copy right away. Later he sent the paper copy via FedEx and it was delivered to me the next day. Thank You Nate for your help, and exemplifying excellent customer service relations!!!

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DealerRater Dec 30, 2022

Gracias Rubén por la ayuda q nos a brindado. En el consecsionario. Lo recomendamos siempre a nuestra gente latina

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Google Dec 30, 2022

Kela has helped my husband and I lease or buy 7 cars. He's the best! Walser provides excellent customer service and a great car service center.

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Google Dec 30, 2022

I recently traded in my old Toyota Highlander for a new one. I can say it was probably the best auto dealership experience I have ever had (and I am 57, so I have bought a lot of cars over the years), thanks to Tom Kennedy, and the prices Walser was willing to offer us for the old car and the new one--no other dealership could touch their prices. Tom kept me informed regarding choices for a new car and the dates, times, and costs for getting the deal done. He had all the paperwork ready for me when I arrived, ...

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Google Dec 27, 2022

Excellent establishment!!! Hannibal worked with me from Iowa to get me into a replacement vehicle after my Prius was totaled. He was able to get me in and out quickly, so I could continue to spend the holidays with family. Thank you all at Walser Toyota for being a pleasure to work with. 🙏🏼

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Google Dec 26, 2022

Great work for a dealership. Very consistent and friendly staff.

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Google Dec 24, 2022

We were traveling in from out of town and had some car issues on our way. We called and they scheduled us for an appointment right away. They communicated well, helped us fix our issue, and got us on our way quickly for a reasonable price. Thanks!

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Google Dec 24, 2022

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Google Dec 22, 2022

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Google Dec 21, 2022

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Google Dec 20, 2022

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Google Dec 19, 2022

The Walser in Bloomington has great service. Years ago I purchased a Toyota Matrix from them. Excellent car. I was recently in the market for purchasing a new vehicle. The staff was very friendly and helpful. I looked at a Toyota Prius. Beautiful car. Low mileage 1 other driver. But their interest rates on loans were just too high. 🙄 they were offering 7.9% financing. Not a great rate. I ended up at Hyundai. They were offering 0% financing for 36 months. No payments on first 90 days.

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Google Dec 19, 2022

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Google Dec 17, 2022

Good services

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Google Dec 16, 2022

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Google Dec 14, 2022

This is my second vehicle I've purchased from Walser Toyota Bloomington, and the second buying experience with Adam Balsimo-Schnide. I could not be happier with my experience getting first a Venza, and now a Highlander from him and Walser. The team there is always attentive, responsive, and provides options to help me make the best decision that meets my goals. I highly recommend Adam and the folks at Walser for anyone looking to buy a new car!

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DealerRater Dec 13, 2022

Everyone was perfect. Bonnie was informative and understanding.selection was pretty good. Store is clean and comfortable.

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Google Dec 12, 2022

I have purchased multiple cars from Walser Toyota - the experience has always been great and this past Saturday was no different. Jacob Moore was a pleasure to work with and definitely "had all his ducks in a row"! I changed my plans and decided on a different vehicle suddenly and Jacob managed it with without missing a step! Love the new Tundra!

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Google Dec 7, 2022

went in to check out new vehicles. at the time i went due to supply shortages they did not have any new cars on the lot. team was friendly and helpful however.

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Google Dec 7, 2022

Roger was great. My family ordered a new Sienna in March, knowing it might take a while before it arrived, but Roger kept me in the loop with updates on the van's arrival. Yes, it did take several months from the automaker, but the smooth experience at the dealer when we picked it up made the day that much simpler. Would definitely shop here again in the future.

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Google Dec 6, 2022

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Google Dec 4, 2022

Tim Dwyer made the transaction smooth and flawless. Was able to email what I wanted, boom...here it is. Set up a time to come in, and done in less than 1 hour. Smooth, easy and fast.

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Google Dec 2, 2022

Friendly staff quick process for a family member leasing three vehicles

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Google Dec 1, 2022

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Google Nov 29, 2022

I had a great experience buying a new car at Walser. I got one there in 2002 (a Sienna) and 2022 (a Corolla XLE) and both experiences were good esp this year given all the supply chain issues! Huy Do was fantastic. If you can work with him do so!

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Google Nov 28, 2022

Very nice and professional. The vehicle was accepted even though I went in an hour early.

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Google Nov 27, 2022

I stopped in late, barely before close just to check out a used car and made it clear I had no intention of buying that day. Antonio still took the time to make me feel welcomed and brought the car down from the ramp to the entrance for me. When I realized that particular car wasn't going to work for me, he took the time to go through and see if there were any other options for my budget. If another vehicle I'm interested in shows up at this store, Antonio will be my first choice for assistance ...

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Google Nov 26, 2022

Best dealership ever! Always treated with respect - they obviously value their customer base!

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Google Nov 24, 2022

Recently visited this location for my fiance for a vehicle purchase. I will say it's scary how well this place operates (not a bad thing). The staff (Chad) was great and took care of my fiance concerns. We had one small hiccup, but Walser was on top of it and took care of it. I would happily purchase my next vehicle from them.

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Google Nov 24, 2022

Chris Rogers was incredibly professional and an absolute rock star. He was knowledgeable and very thorough with everything. I could not be more pleased with my buying experience with Chris. I would purchase another car with him hands down. His customer first approach was exceptional - he explained all features and answered all our questions. He was very organized and walked me through the entire paperwork with ease. He took as much time as we needed. Chris Rogers is sincerely an outstanding customer centric sales professional that I highly recommend.

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Google Nov 23, 2022

I purchased a new (used) car at Walser Toyota today and I couldn’t be happier! The customer service is always amazing at this dealership. I worked with Kela Smith today and he was excellent. I would definitely recommend asking for Kela if you’re in the market for a new vehicle.

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Google Nov 22, 2022

Wonderful buying and trade in experience for a new Toyota RAV4 Hybrid. Kela Smith was fantastic, he made everything so easy.

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Google Nov 22, 2022

Buying my vehicle was the easiest and smoothest process ever at Walser! Wes Schurter was the best to work with, and made it the great experience it was! Great communication and customer service! I highly recommend Wes and Walser Bloomington Toyota!

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Google Nov 22, 2022

Jay Masters and Lance Needham are the best out there. Both genuinely wanted me to be 100 happy with the vehicle I purchased. When buying a car I need to test drive a lot of different options. The patience was off the charts. I must have tested 10 different vehicles. Busy as this dealership is I didn’t feel rushed or pressured. When I finally found the one, the finance portion was way easier than I thought. I couldn’t be happier with my purchase. Thank you thank you. Ask for Lance I’m telling you he’s the best. Lance and ...

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Google Nov 22, 2022

From start to finish, a great experience! Customer Specialist Brian Jordan was a joy to work with; utterly professional, very personable, and super knowledgeable.

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Google Nov 21, 2022

It’s my first time to buy a car from Toyota and it turns out that I loved everything about it. Well deserved for all the service and and commitment to trust.

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Google Nov 21, 2022

The absolute best leasing experience ever. Ask for Kevin at Walser Bloomington Toyota. Love my new car and it was so easy and fast. I’ll always be a customer here.

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Google Nov 21, 2022

A few months ago, my partner and I worked with Brian Gardner. While we didn't purchase then, now we were looking for a different vehicle and went directly to him. He's the epitome of kind, which I appreciate in a salesperson a lot. He helped me find exactly what I was looking for. Not only that, but he helped me in the FREEZING COLD move over some bins I couldn't reach from the back of my pickup truck, long after the dealership had closed and we were both trying to get out of there. I cannot appreciate ...

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Google Nov 21, 2022

Always the best

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Google Nov 19, 2022

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Google Nov 18, 2022

Our experience was the best we ever had in buying a vehicle. We would like to thank Antonio Mena and Dozie for helping us, to make it possible for us, so that we don't have to wait that long. We loved it.

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Google Nov 18, 2022

I initially spoke with Dante months ago because we were thinking of trading our Tacoma in for something a little more family friendly. After numerous calls/texts/emails, we landed on the Highlander. Dante walked me through the ordering process and took care of everything for me. I was told it would take about 6 months. Then out of the blue, about 3 months early, Dante sent me a text saying Walser was allocated a Highlander and it would be arriving in November. Following Dante's guidance we decided to purchase the vehicle. From there, Dante, Jorge and Steve worked their magic ...

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Google Nov 17, 2022

Great experience. Tom Kennedy has simply been THE BEST for over years when I lease vehicles. He is so helpful, knowledgeable, honest and makes the process so convenient. He and Luke Nelson were both great and kept my name on the list to call when a RAV4 was available and they had all the paper work completed and they both offered to deliver the vehicle to my work. So very helpful. I know everyone is busy but it meant so much that they were willing to bring to me as I wasn't able to leave the office on yesterday. ...

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Google Nov 17, 2022

The experience was super easy and transparent. I found the answers I was looking for and got what I needed pretty quick. Evan Blackwell helped me out 👍 and a few other employees

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Google Nov 17, 2022

I just got my new Corolla 2022 yesterday at walser Toyota,I’m so happy and pleased with the service that I got and I would definitely recommend it to family and friends, I’ve worked with Thomas Kennedy he is honest, communicative and very knowledgeable, he answered all my questions with honesty and professionally, also he did the best to help me get the deal done, I’d say Tom is the best I dealt with so far in the auto business, I would recommend anyone to make sure to ask for Thomas Kennedy if want to get a car ...

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Google Nov 15, 2022

The salesman, Tom Kennedy spent lots of time with me and if it were not for him, I probably would have made several trips back to ask questions. He anticipated all the things a new car buyer would want to know. He also went above and beyond to see that I understood everything and even trained me on some features. I felt bad about taking up so much of his time but he insisted it was OK. I would never want a different salesman for buying cars for my family.

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Google Nov 15, 2022

Excellent service!

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Google Nov 15, 2022

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Google Nov 14, 2022

Our experience with Walser Toyota was great. Michelle Hannasch was the best to work with, and we will definitely be back.

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Google Nov 13, 2022

Great experience! Thanks to Antonio Mena for the best customer service. Best sells man I’ve had ! Made it easy for me to purchase my new car.

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Google Nov 12, 2022

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Google Nov 11, 2022

Had a great purchase experience with Kela Smith at Walser Toyota

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Google Nov 11, 2022

Chris Rogers is a friendly and informative sales rep. He made the process smooth and easy!

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Google Nov 10, 2022

(Translated by Google) Antonio Mena is an incredible friend, very kind and very patient. He helped my husband and me to get the car we wanted and was always available for our questions. Without a doubt, if I need to acquire another car, my husband and I will be in contact with him. Antonio Mena is an incredible friend, very kind and very patient. He helped my husband and me to get the car we wanted and was always available for our questions. I have no doubt if I need to buy another car, my husband and I will be ...

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Google Nov 9, 2022

Always friendly service

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Google Nov 8, 2022

(Translated by Google) I had an excellent experience with ANTONIO for the way in helping with my new car at Walser Toyota is easy and reliable, I am very grateful to ANTONIO AND WALSER TOYOTA… (Original) Tuve una excelente experiencia Con ANTONIO por la manera de ayudar con mi carro nuevo en Walser Toyota es fácil y confiable, estoy muy agradecido con ANTONIO Y WALSER TOYOTA …

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Google Nov 8, 2022

I like to video of the maintenance on my car

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Google Nov 8, 2022

Brad Kramer was a huge help and extremely easy to work with in buying our new Rav4. Walked through everything with transparency and kept us informed along the way. We felt comfortable with our purchase as he helped answer all questions and highlighted the car that fit our needs. Highly recommend!

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Google Nov 6, 2022

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Google Nov 6, 2022

Tom Kennedy was very knowledgeable and provided us confidence in the process of purchasing our new vehicle.

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Google Nov 6, 2022

(Translated by Google) Excellent customer service from Mr. Antonio Mena. Jose Mendez and Maria Elena, we are very satisfied with the purchase of the 2022 Toyota Highlander. With his help we had a very good purchase. (Original) Excelente servicio al cliente de parte del Sr.Antonio Mena. Jose mendez y Maria elena, estamos muy satisfechos de la compra highlander Toyota 2022. Con la ayuda de el tuvimos una muy buena compra.

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Google Nov 5, 2022

Brian Gardner made purchasing my Rav4 easy. Thanks Brian!

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Google Nov 5, 2022

It was amazing experience. We got help from Antonio and he was very helpful. Very happy with what we got.

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Google Nov 5, 2022

(Translated by Google) I love Walser Toyota Bloomington, excellent service, I bought my 3 cars there, and Antonio Mena gave me very good advice, he explains the whole process to buy a car. I am very happy with my Camry, Nissan and the 4RUNNER... and if you need help in Spanish Antonio gives you all the information you need. Excellent place to buy a car 🥇🥇🥇 (Original) Me encanta Walser Toyota Bloomington, excelente atención, mis 3 carros los compre allí, y Antonio Mena me asesoro muy bien , te explica todo el proceso para comprar un carro. Estoy muy Feliz con mi Camry , ...

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Google Nov 5, 2022

My experience leasing a new RAV4 XLE Premium at Walser was great. My sales consultant Dante Isenberg went above & beyond to be sure that I was able to get exactly what I wanted. He explained everything & answered all my questions graciously. Dante also always answered my calls right away. He’s a great asset to the team. From my experience I would recommend Walser & Dante to anyone wishing to purchase a Toyota.

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Google Nov 5, 2022

Great experience, Antonio was and is great. First we went for a Tacoma, but we end up buying other truck. Second time we went for a Sienna and we ended up buying it and it was a great experience. Now I’m waiting for another car, and Antonio is always there. Fully recommend Walser and Antonio.

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Google Nov 3, 2022

I have to say that this time buying a new vehicle was the absolute best experience I have ever had at a dealer. The reason this experience was so wonderful is because of my sales person Mr. Roger Gibson. Roger worked with me from day one and kept in contact while we were waiting for a vehicle to arrive. He happened to hear of a Rav4 Adventure, which I was looking for, and was able to get our names on it so that I could purchase it. It was the exact vehicle I was looking for, right down to the ...

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Google Nov 3, 2022

I had inquiries about 2023 RAV4 new edition. My experience with the sales team is awesome. Zachary contacted me. Troy Withers took time answering my questions. Easy to communicate and very nice, friendly people.

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Google Nov 3, 2022

Timmy Lee was awesome to work with! I’m extremely happy with the truck he helped me find and will definitely be coming back to Walser for my next car. Timmy helped me throughout the process and I never felt stressed working with him. Give my man a fat bonus!

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Google Nov 2, 2022

Tom Kennedy and Walser Toyota in Bloomington, MN is the first and only person I turn to when I need to buy a car. He is efficient, trustworthy and always gets me what I want at the right price. His service is worth the drive.

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Google Nov 1, 2022

Thank you Antonio Mena, for your help, you are an excellent 👌 seller, fully recommended. I'm happy for my new RAV4, thanks for letting me know in time.

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Google Nov 1, 2022

Great atmosphere. Joel was great to work with. He went above and beyond to make sure we were pleased with our new vehical purchase.


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