Customer Testimonials

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Google Oct 2, 2022

Tom Kennedy was awesome!! I went in to test drive the Rav4. Tom listened to what I was looking for in a vehicle and recommended the Rav4 Adventure series, which I had never heard of before. It is everything I wanted, but never knew. It was also my first time purchasing a brand new car and he made it a comfortable and exciting experience.

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Google Oct 1, 2022

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Google Sep 30, 2022

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Google Sep 30, 2022

Friendly and efficient.

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Google Sep 29, 2022

Had a small problem and needed air in tire. They checked them all. Made appointment for oil change. Good visit with coffee.

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Google Sep 26, 2022

They have always taken good care of my car service needs. We recently purchased a new car with help from the associate Joel, highly recommended as he walked us through the process and kept us updated at every milestone.

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Google Sep 25, 2022

Patti Whitehouse did an excellent job finding me the right Tundra , I’m in love with my 2022 Toyota Tundra Thank you Patti you did great! Roger Rios

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Google Sep 24, 2022

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Google Sep 23, 2022

Purchased a new Sienna and had a great experience. The salesman, Brian, was especially great and fun to work with.

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Google Sep 23, 2022

I had a great experience in purchasing a used Tundra from Tim Cadwallader. I looked at 4 different trucks over a 6 week period and Tim came in on his day off to complete my purchase. Thanks Tim, and Walser Toyota.

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Google Sep 23, 2022

Kevin D. has helped me purchase a few vehicles. He as ALWAYS been helpful and responsive -- made the experiences go smoothly. He is the BEST!

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Google Sep 22, 2022

I purchase an car in 2018 and it's was a fun car but life moves on. I just sold it back to them and Vinney was great. I was helped quickly and fairly from the greeting to the ride home. Thank you for great customer service and making it easy.

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Google Sep 22, 2022

My buying experience at Walser was great! Ryan Gates was extremely helpful in walking me through the process of getting a new car - he was always straight to the point, great at communicating, and laid out all of my options very well without pressuring me into getting anything I didn't want to get. Most importantly, Ryan was never condescending, and I really appreciated having him as my salesman!

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Google Sep 21, 2022

We had a very good experience buying our new Highlander from Walser Toyota Bloomington, we have bought several vehicles here. Our sales person, Tom Kennedy, was excellent, friendly, very knowledgeable and always responded quickly to our questions.

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Google Sep 20, 2022

Brian Jordan was great to work with. He kept me informed, he made the buying and trade in process less painful than expected. Also an awesome truck!

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Google Sep 20, 2022

A remarkably stress free car buying experience. Given past "adventures" with dealerships, this was one of the easiest (I'm speaking from experience as I've bought over 30 cars in my time). Our salesperson John "Buzz" Bazzachinni (sp)spent a considerable amount of time with us; all questions were answered thoroughly and we never felt rushed nor pressured. Although there was a brief waiting period, we were able to get the exact vehicle of our choice and are very pleased with it. We feel that Walser was very fair in their pricing and trade in offer. ...

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Google Sep 20, 2022

I am a bit biased, but I have only had good experiences here.

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Google Sep 20, 2022

Tom Kennedy was a textbook example of years of service being an expert. His encyclopedic knowledge of the cars and the history of Toyota were a great determining factor in returning to purchase a vehicle after the wonderful test drive experience. This is my first Toyota experience and I will definitely recommend to friends and family.

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Google Sep 16, 2022

We are very happy with our Tacoma purchase. Our salesman Joel Bittner was very friendly, knowledgeable and a pleasure to work. He made the buying process a positive experience. After the drive “back up north” I can see why the Tacoma has such a large following.

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Google Sep 15, 2022

Excellent services, I like the Idea of same person will finalize everything for you. Big thanks to Delmis Jimenez for her exception services.

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Google Sep 14, 2022

Tom Kennedy was wonderful to deal with! Walser makes the car purchasing process stress free and easy!

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Google Sep 13, 2022

I purchased a 2012 Lexus 460 from Timmie. I purchased out of state and online. He walked with me every step of the way, took the car for a drive, gave me a personalized video tour and live stream of the car. It was shipped and arrived in perfect condition. The pricing was fair and no hidden fees and they stand behind their cars with a warranty better than CarMax and Carvana. Walser Toyota was good to me, I highly recommend them and I would purchase again!!!!!

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Google Sep 12, 2022

Was a wonderful experience working with our agent Confidence Obinnah. Very professional and helping experience. Loved the Rav4 we bought and the service buying it.

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Google Sep 11, 2022

I just wanted to give a shout out to Jacob Moore for his amazing customer service skills.He was very knowledgeable and helpful as well. I was able shop for my RAV4 while I was at work/home ,and I finished everything through email/text messaging. Thank you for everything Jacob- and keep up the good work!!👌

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Google Sep 7, 2022

I was extremely happy with the service. I only buy a car once every 10 years and Jacob Moore made the buying experience great. Got me in my dream car at fair price and I couldnt be happier!

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Google Sep 5, 2022

Just took delivery of my 2022 Forerunner after a long wait due to the supply chain issues. Roger Gibbson was my sales person and was very helpful throughout the entire process. He kept me informed and returned calls promptly. Thanks Roger!!

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Google Sep 5, 2022

Absolute class! Very transparent and upfront, probably the most professional and customer service oriented dealership in the US. 5 star all day long! If you are looking for a great car and a great service, come visit these guys! Worked with Steve on a deal, haven’t met somebody so knowledgeable in a long time in car business.

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Google Sep 5, 2022

I must admit I went into the dealership expecting the worst and got the exact opposite. Everyone was very nice. I worked with Tevin. He was very friendly, helpful, and I didn’t feel like I was being pressured to make any decisions. The only negative thing I can say is a couple days after purchasing my car I pulled the protective plastic they put on the floors and realize there were no floor mats in the entire vehicle. I wish they would’ve been upfront with that detail because that wouldn’t have deterred me from purchasing the vehicle ...

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Google Sep 3, 2022

(Translated by Google) I had an excellent experience with Antonio and I really liked buying my new car at Walser Toyota. The process was very easy and reliable, he explained every detail of the process to me and explained the benefits of the 10-year or 150,000-mile Warranty. I am very grateful. Thank you Antonio and Walser Toyota (Original) Tuve una excelente experiencia con Antonio y me gusto mucho comprar mi carro nuevo en Walser Toyota. El proceso fue muy fácil y confiable, me explico cada detalle del proceso y me explico los beneficios de la Garantia de 10 años ...

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Google Aug 31, 2022

Bought a new RAV4 Hybrid from Walser. Worked with Tom Kennedy who I have worked with before. I was going to buy a used one but Tom found a new one which met my needs. It actually ended up being a much better deal to buy new than to buy used during these crazy used car times. Tom did a great job of going through all the technology given how much there is on new cars these days. He is always very professional and thorough with the sale. Great job!

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Google Aug 30, 2022

Good experience very friendly sales staff actually let me know that the car was going to look at was already sold really appreciated the honesty

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Google Aug 28, 2022

Joel (Joe) Bittner was incredibly helpful, willing to answer questions, and work with me to get the deal done. Never was pushing anything on me and was supportive every step of the way. Would highly recommend working with Joe if you are visiting Walser Toyota!

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Google Aug 27, 2022

Had a great experience buying a new Rav4 XLE. Wes Schurter did a great job working with my wife and me, and made the sales process easy and enjoyable from start to finish!

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Google Aug 27, 2022

Brad And Luke did a spectacular job. I am always impressed with how smooth things go at Walser but they raised the bar. Top notch service and incredibly fast and honest about everything. It’s great not having to worry about something as important as a vehicle deal and Brad and Luke made the process even easier then I thought could be possible. I will continue to be a customer of Walser because the people working there are amazing. Keep it up gents!

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Google Aug 26, 2022

Pretty good.

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Google Aug 23, 2022

Walser Toyota and Brad Kramer made the car buying experience a breeze! I would recommend Brad to anyone who is looking for a knowledgeable and friendly guy who goes above and beyond. This was my first time buying a brand new car and Brad was super helpful through the whole process. The manager and GM at Walser went out of their way to introduce themselves, thank us for our business, and asked us if we had any questions. Great experience all around! Thank you Brad and Walser Toyota.

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Google Aug 21, 2022

The easiest, the quickest, and friendliest experience buying a car I've ever had! Michelle Hannasch, my salesperson, found me the perfect new car in less than three months. She made the whole process clear and enjoyable. Would highly recommend Michelle!

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Google Aug 19, 2022

Walser Toyota is my go-to dealership for service and for used/new vehicles. Their level of customer service is unmatched and their employees emulate the Walser core values. Specifically, I want to recognize Brad Kramer as an outstanding, selfless, and patient salesman. He is great at communicating and walking you through the whole buying process. 5/5 stars. Thank you Brad Kramer!

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Google Aug 18, 2022

Salesperson Chris Rogers was very knowledgeable and helpful during the entire process of purchasing my new car. With his expertise in the field, together we were able to arrive at the perfect car that fit my needs. I highly recommend Chris to anyone looking for a new car.

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Google Aug 17, 2022

Kela and the Walser team have been provided excellent service going above and beyond on all 4 of my car purches!!!

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Google Aug 16, 2022

I had a great experience working with Tim Cadwallader. From the initial information on the Tundras to the test drive and then the actual buying process. He answered all of our questions. I would highly recommend working with him on your next purchase. Very happy with his work and extremely happy with our new Tundra.

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Google Aug 15, 2022

Best place in town

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Google Aug 13, 2022

Fast service from Jessie and team. Will surely use your service next time i sell my car. Thank you

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Google Aug 13, 2022

Great service, Very helpful and informative salespersons. Farhan helped me get the car sooner than expected.

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Google Aug 12, 2022

Adam Balsimo-Schnide - We love the new car! Thank you so much. Dan & Kris

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Facebook Aug 10, 2022

Ay and Adam were awesome to work with! No pressure and by far the smoothest buying process! You definitely have us for future car purchases! Thank you!

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Google Aug 5, 2022

We work with sales agent Kela at Walser Toyota Bloomington, MN. He is hands down the best sales agent I have ever worked with. I have worked with him for over 3 years and two cars. I have him on my text 'speed dial' and he always responds within minutes unless he is off work. He worked like crazy to get me into a hybrid. When he found me a hybrid I walked in, signed 3 places and left in my new car which was all ready to go for me. If I have any kind of random questions he is happy ...

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Google Aug 4, 2022

Tom Kennedy was great at explaining all the new tech and pairing the phone! Quick, courteous, and great price. I will recommend him to all my friends! Bob

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Google Aug 4, 2022

Chris Rogers and the rest of the staff were very nice and helpful, overall good experience with this dealership.

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Google Aug 1, 2022

Lance Needham in sales was able to get us a car we were looking for even though we were not from the Twin cities area, a knowledgeable, friendly salesman able to help us make a very expensive decision easily. Walser Bloomington has better pricing and a extended powertrain warranty that others can’t match….so glad I contacted them!

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Google Aug 1, 2022

Michelle Rocks!! This is my second vehicle purchased at Walser. I thought Troy did an awesome job with the first one, but Michelle really exceeded expectations!! Not only she guided us to the right car, but was patient enough to answer ALL the follow up questions during the process. She anticipated each step and did her best to have everything ready so we only invested the needed time at closing!!

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Google Jul 31, 2022

Hats off to my new friends at Walser Bloomington Toyota. Brad and Tucker went the extra mile for me. Through my indecision and last minute changes they never showed any frustration or rushed me along. This is the first great car buying experience I recall ever having. No pressure, informative and supportive all the way through. Thank you gentlemen!!

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Google Jul 29, 2022

The car buying experience was fantastic here! The staff is excellent at answering all questions. My salesman, Tim C, was great to work with and made purchasing a car fun and fast!

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Google Jul 29, 2022

Thank you Brian Jordan! You were great to work with and everything went smoothly once my vehicle arrived. Thanks!

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Google Jul 28, 2022

This was my first visit to Walser Toyota in Bloomington. My salesman, Brad Kramer.... new every aspect of the sale. From start, to finish, you could tell Brad is extremely knowledgeable, enjoys his job and the people he works with. I was treated with the utmost respect and there were absolutely no surprises whatsoever. I will definitely be back!!!!!!!

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Google Jul 27, 2022

Yesterday I had the best and easiest experience when purchasing my new car. Tom Kennedy was so helpful and thorough as he had everything well prepared before I arrived. That was impressive as I was on a break from my job. I have been a customer for 20 years and I will always return because of professionals like Tom Kennedy and Gregg. Thanks guys.

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Google Jul 27, 2022

Josh and Kela were extraordinary in making my first experience at Walser Toyota Bloomington a positive experience. Just the right amount of humor, professionalism and reassurance made a stressful situation (delivery delay) pass quickly. Very satisfied and Walser Toyota Bloomington is my new favorite dealership!!

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Google Jul 26, 2022

Mike is a great, knowledgeable sales manager. I would strongly recommend him to anyone looking for a vehicle.

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Google Jul 26, 2022

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Google Jul 26, 2022

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Google Jul 26, 2022

I called Walser Toyota Bloomington last week. Getting a quote for a key replacement quote for 2022 Rav4. One of my insurance clients lost the key. Ms. Elizabeth in Walser Parts Department, provided exceptional service with a call back and she left full details on my voice mail. She provided pricing and availability. I have purchased several automobiles, myself from Walser dealers over the past 35 years and I have always been treated fair and given great service in sales, parts and service department, starting with Walser Buick in the late 1980's. That used to be where Best Buy corporate is now. ...

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Google Jul 25, 2022

I have had a good experience here. Go here for oil changes and regular maintenance. During one of these visits I was alerted to a issue with my vehicle and it was fixed under warranty. I have also purchased tires here. I feel as though I'm being treated well and fair.

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Google Jul 23, 2022

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Facebook Jul 22, 2022

Rob at Walser was such a pleasure to work with. He really went above and beyond for us and we’re very appreciative!

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Google Jul 21, 2022

I had the honor of working with Brian Gardner to purchase a car. He was patient and knowledgeable. I absolutely love the Mazda6 I got. I love all the updated features I've never experienced before. Would definitely recommend and go to Walser again. Thank you!

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Google Jul 21, 2022

Jordan Bautch, Walser Bloomington Toyota Customer Specialist, was great to work with. He calmly and expertly guided us in our recent car purchase.

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Google Jul 20, 2022

A completely flawless experience. Delmis Jimenez Arroyo provides an excellent transaction. She was informative throughout the entire purchasing process. I would recommend her for your next purchase!

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Google Jul 20, 2022

Hannibal was great. Thanks

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Google Jul 20, 2022

Justin Benito was a great person to work with to fine my truck was very nice. Also am good person to have to fine a new vehicle. I’d would work with Justin again

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Google Jul 17, 2022

I visited this dealership yesterday and was paired with a very talented and professional sales person named Patti Whitehouse. In addition to her keen listening skills, patience, and willingness to serve, I enjoyed communicating with her. Patti is down-to-earth, attentive, fun, and she knows her cars. After visiting multiple dealerships this week and interacting with multiple sales people, she was the best of all. Her team lead, Danny Nguyen, was as friendly, competent, and hard working as well, which made them a great team. I would highly recommend working with Patti if you want decent customer service and someone who ...

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Google Jul 17, 2022

I had the best experience purchasing my first car with this dealership. Jake McSpedon helped me, and he really went above and beyond to make sure I got the best car for my price range. I was able to test drive a few vehicles, and ended up purchasing a Honda CR-V which I absolutely love! I highly recommend Walser Toyota, they have a great selection. Thank you all so much!!

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Google Jul 17, 2022

The staff at Walser Toyota are excellent. Particularly the service tech Michael. They are both professional and customer focused.

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Google Jul 16, 2022

I just bought a great vehicle from Walser Toyota and my sales professional A.Y.Yuseff helped me buy a great car. His professionalism and integrity are superior. A very great no pressure experience. A. Y. explained everything to me in great detail.

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Google Jul 15, 2022

hannibal, and Jacob did an amazing job!! i went in knowing exactly what i was shopping for and Jacob sent me a video message showing me the 4runner i was looking at. i loved it!! very clean and the service center did an amazing job (120 point check)!! when it came to purchasing the car, there were some hiccups but they were both so patient and were willing to let me pay part of the down payment then and part the following Monday (the card had a max spending limit for one day). Which was a lifesaver since i live 4 hours ...

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Google Jul 14, 2022

Highly recommend Walter Toyota Bloomington. Best car buying experience we've had by far. We recently purchased a used Toyota Highlander and the experience was great from start to finish. We worked with Chris to find the right vehicle for us and he was very knowledgable about the features and comparing and contrasting different vehicles and trim packages. The process was smooth from start to finish and we never felt pressured at all. A few weeks after purchase we noticed a vibration when braking at high speeds so we brought it in for the service team to take a look. ...

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Google Jul 13, 2022

Tom Kennedy did a great job helping us order a 2022 Highlander back in April, which was not an easy job given the supply shortages that have been plaguing the car industry. When the vehicle finally arrived in July, he did another great job helping us purchase and finance it (undoubtedly the best purchase and finance experience we have ever had). Tom worked with others at Walser to provide us with a generous allowance on our trade in, which was a 2008 Highlander that he actually sold us 14 years ago. He also took the time to get in our new vehicle with ...

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Google Jul 11, 2022

Everything was great and Tom Kennedy was a pleasure to work with. Thanks -- we are enjoying the new Highlander

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Google Jul 9, 2022

Serviceman was very professional and explained some of the additional services that were due on my car. He recommended the ones that were more important, and which were not as vital.

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Google Jul 9, 2022

Ask for Kela Smith. He is the best! Always takes care of us and somehow finds the impossible-to-find vehicle. Highly recommend Kela and Walser.

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Google Jul 9, 2022

I purchased a new Camry AWD from Kela Smith at Walser Toyota in June 2022. The experience was so positive, I went back this morning and bought a new Rav4 from him. I had a 10/10 experience working with Kela and Walser Toyota on both purchases. If you are in the market for a vehicle, I would recommend reaching out to Walser Toyota and ask for Kela. I am very happy with both cars and look forward to working with Kela at Walser Toyota in the future.

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Google Jul 8, 2022

We had the best all around experience with Huy Do! It was our first time buying a Toyota, he patiently answered all our questions and made the purchase seamless. We are definitely coming back for our next Toyota purchase. Thank you Huy!

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Google Jul 8, 2022

Great customer service and hospitality.

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Google Jul 8, 2022

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Google Jul 8, 2022

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Google Jul 7, 2022

Walser Toyota service has always been efficient friendly responsive accurate and at a fair price. I also appreciate their extended hours to drop off or pick up a vehicle in service.

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Google Jul 6, 2022

Had a great experience with walser toyota. Brad Kramer did a fantastic job explaining the car and all the processes with financing

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Google Jul 6, 2022

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Google Jul 2, 2022

Great customer service.

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Google Jul 1, 2022

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Google Jun 28, 2022

Love Walser Toyota. Tom Kennedy has helped us with 5 different purchases over the years. Super professional, knows all the details on the cars, and delivers as promised. Go ask for Tom!

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Google Jun 27, 2022

I saw the truck I wanted on their site and started working with Frank W on the purchase. Working with Frank was a fantastic experience, he was personable, friendly and knowledgeable. We even had a misunderstanding and Frank was honest and handled the issue with integrity. That never happens! Well it did with Frank, he worked with his Manager Mike and they found a solution that worked for both of us and I drove home in a Badass truck!

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Google Jun 26, 2022

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Google Jun 26, 2022

Great experience! Thanks to Dante Isenberg for the best customer service. Best sells man I’ve had ! Made it easy for me to purchase my new Toyota Supra 2022 GR. Don’t hesitate to request/ask for him ! He’ll definitely make it easy for you, when it comes to viewing /potentially buying a vehicle. Thank you Dante for the best experience will definitely recommend everyone I know to you !

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Google Jun 25, 2022

My wife and i had such a great experience buying our first new vehicle from them. We originally went for a used rav4 and instead of getting that one Mitch was able to order a brand new rav4 hybrid and we got it exactly on the time frame that they originally gave us.. it was a great experience overall and Mitch went above and beyond to help us with all our needs.. would definitely come back to buy more cars from them and send all my friends over.

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Google Jun 25, 2022

Great experience with Jake at Walser! He was super-knowledgeable and helped us make the best choice. There are almost no new cars anywhere, but this dealership had so many clean newer used cars. I have to say choosing is easier when you have a sales person who really listens and provides recommendations. We felt heard and the purchase was quick too, one person and one price. No back and forth with sales managers and finance people, Jake took care of it all. We are sending more business to you Jake. Thank you for helping us putting up with all my ...

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Google Jun 25, 2022

Thank so much… the transactions went smoothly and Joel Bittner was knowledgeable and kind!

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Google Jun 23, 2022

Dante was an absolute joy to work with. I live in another state and found my Toyota online at Walser. Dante sent me videos of the car inside and out, answered my millions of questions with grace and patience, was always quick to respond to me via text or email. No matter what, Dante always was so very kind and professional in all our interactions. I am grateful we got the chance to work together!

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DealerRater Jun 22, 2022

My experience with Hannibal G, was excellent. He was very professional & knowledgeable about the vehicle that my daughter & I purchased. He was able to answer all my questions & give honest response. I would recommend Walser & the representative I used. 👍👍

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Google Jun 21, 2022

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DealerRater Jun 10, 2022

Patti w is friendly and best I have after work with buying a car. you are lucky to have her, THANY YOU THOMAS MATTSON

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